IP Telephony
Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line.

eVolvity has dedicated itself to come up various evolutionary line of product in this fast growing technology area. While our R&D team has more products testing in our lab, here is the list of product that are proven and used by our customers.
   
Caller Screen on TV
This service integrates your Cable TV Set Top Box with the VoIP or TDM hone service. By enabling this feature, the subscriber will be able to listen to the voice mail on the TV while the caller is talking to the Voice Mail Server. If the subscriber decides to answer the call, selecting a button on Cable TV Remote gets the call transferred from TV/Voicemail Server to the phone.

For more information on this service, please send an email to products@eVolvity.com.
 
Unified Messaging
Unified Messaging (or UM) is the integration of different streams of communication (e-mail, SMS, Fax, voice, video, etc.) into a single, or, unified 'message store', accessible from a variety of different devices. Unified messaging is a subset of a fully integrated UCS (Unified Communications System).

Remote users or travelers can easily call into ONE system and have all their messages from different sources played back, or read to them using text to speech conversion, and in many instances easily respond to these messages.

Businesses large and small are realizing the potential of unified messaging solutions and are gaining huge savings from the efficiencies they yield. Sales force automation is a vertical market that is exploding thanks to the unified messaging packages provided by some of the vendors you’ll find in this section.

For more information on this service, please send an email to products@eVolvity.com.
 
SimRing :
This service provides ONE number capability using which the subscribers can publish their ONE number to the rest of the world and receive the call on their best possible phone at that point of time. This service allows multiple phones, such as a cell phone, office line or another residential line, to ring at the same time.
 
Benefits
Pick up your calls no matter where you are.
Change the phone numbers to suit you.
Turn the service On or Off at will.
Program the service to allow two other people to pick up the calls at the same time, ensuring a faster response time.
 
How It Works
Numbers are programmed over the phone, from the primary line on which the service is installed. A code (provided at time of subscription) is required to access the application options. The system informs you of the status of the service (On or Off) and the number of programmed numbers, if any. The user also has access to a menu for programming the phone numbers.
 
The following operations are possible :
Add: to add a new number to the existing list.
Remove: to remove one or more numbers from the list.
Review: to hear all of the numbers on the current list.
Change status: to turn the service On or Off.
 
SimRing service must be installed on a regular primary line (landline) in order to work with other line types (cellular or regular). The primary line is included in the three programmable numbers allowed with SimRing.

For more information on this service, please send an email to products@eVolvity.com.

 
Click2Call
This service lets the web surfer to talk to a customer service agent with out going through the hassle of finding the contact number, dialing it on the phone and choosing options on the voice response unit and waiting for some one to be available. This feature provides a clickable telephone icon or a link to Call on the any of the online webpage.

If a customer wants to talk to an agent, he or she is connected just by clicking a button on the webpage which dials the phone number and connects to the right agent based on which web page the customer invoked this service. By providing the context of the call to the Customer Server Agent from the webpage, this saves the valuable agent’s time by improving the customer’s satisfaction. This service can be configured such that if an agent is not available immediately, it can wait on behalf of the customer in the background and dial the customer when an Agent is becomes available.

This service can even transfer the data that’s been entered on the website to the agent by saving a lot of talk time which obviously improves the customer satisfaction.

A simple invisible java applet embedded in any html page initiates outbound calls to the customer and to the agent.

This service initiates two outgoing calls – one to the customer who wants help and the other to the actual customer representative. The call gets connected when both the parties are available to talk.

This product is available for the both the telephony worlds – TDM and VoIP.

For more information on this service, please send an email to product products@eVolvity.com.